Locked Icloud
My phone has been locked by fraudsters. According sovey fault I drove their data Icloud and they blocked it. Perhaps if it somehow unlock?
iPhone 5s, iOS 10
Can you describe this issue in more detailed way?
9 replies
Oh sure. The girl asked to go to icloud it under the pretext that she had stolen the phone and see the number of its friends phones. Yes, to inform her that the phone is stolen. After I went to her icloud my phone was locked and it was a message that you need to transfer funds to a bank account for that to my phone has been unlocked. In order to prove that it's my phone, I can send a photo of the box with the documentation about buying it and it's mine
Some kind of scam.
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
If you physically logged out of your iCloud and into another one on your device while someone was watching you, then your device has been compromised. You will need to take the device and proof of purchase to a physical Apple Store and request assistance from Apple. You should never log into another person's iCloud account on your device.
After rebooting my Iphone I was already blocked account with iCloud. This Iphone has been tied to an account owned Icloud which fraudsters.
Can I get more information about where to go with this issue, since I live in Ukraine and there is no official Apple representative.
Then use this link to contact Apple. Contact Apple for support and service - Apple Support You will have to work this out directly with Apple.
thanks for the help
You're welcome.
Locked Icloud